Online Support
Welcome to Total ID Solutions’ photo identification online support page. We have ‘live’ support five days a week from 8:30am to 5pm EST. If you need online support, please call of office at 866-TOTALID. Total ID Solutions prides itself on our prompt, courteous support from our knowledgeable support staff. If our technicians are on the phone, please be sure to leave a message, or fill out our online form and one of them will call you back ASAP.
NOTE: Our support team can use GoToAssist or Team Viewer, however, we prefer GoToAssist as it seems to work without any security issues.
Software = Printer Driver =
Firmware =
Documents =
Utilities =
Device Driver =
Major Software Downloads
Printer Drivers & Firmware

Firmware - Zebra ZXP Series 7 Card Printer
Download ZXP 7 Firmware v.02.04.00 15.03 MB 470 downloads
Driver – Zebra ZXP Series 8 Card Printer v.4
Download ZXP 8 v.4 Driver 29.26 MB 408 downloadsPrinter Documentation

Evolis Primacy Card Printer User Guide
Download Primacy User Guide 7.14 MB 769 downloads
Evolis Zenius Card Printer Specs Sheet
Download Zenius Specs Sheet 8.86 MB 484 downloads
Evolis Zenius Card Printer User Guide
Download Zenius User's Guide 8.01 MB 475 downloads
Zebra ZXP Series 3 Card Printer User Guide
Download Zebra ZXP 3 User Guide 10.91 MB 482 downloads
Zebra ZXP Series 7 Card Printer Datasheet
Download ZXP 7 Datasheet 1.27 MB 405 downloads
Zebra ZXP Series 7 Card Printer User Guide
Download Zebra ZXP 7 User Guide 15.31 MB 474 downloads
Zebra ZXP Series 8 Card Printer Media Guide
Download ZXP 8 Media Guide 312.88 KB 449 downloadsPlastic Card Printers Download Pages

Evolis Plastic Card Printers Download Page
Download Complete Package (ALL FILES) 69.76 MB 730 downloads
Fargo Plastic Card Printers Download Page
Download Complete Package (ALL FILES) 138.61 KB 426 downloads
Zebra Plastic Card Printers Download Page
Download Complete Package (ALL FILES) 2.18 MB 388 downloadsDevice Drivers – Utilities – Software

InPhoto Canon Software Utility
Download InPhoto Camera Software 30.03 MB 395 downloads
Topaz SigLite 1x5 Signature Capture Device Driver
Download Topaz Driver 3.61 MB 383 downloadsIf you cannot find what you’re looking for, please contact us. We’ll be happy to assist you!