Welcome to Total ID Solutions’ photo identification online support page. We have ‘live’ support five days a week from 8:30am to 5pm EST. If you need online support, please call of office at 866-TOTALID. Total ID Solutions prides itself on our prompt, courteous support from our knowledgeable support staff. If our technicians are on the phone, please be sure to leave a message, or fill out our online form and one of them will call you back ASAP.
NOTE: Our support team can use GoToAssist, GoToMeeting or Team Viewer, however, we prefer GoToAssist as it seems to work without any security issues.
IMPORTANT: We are in the process updating files and links. Please contact Total ID Solutions if the download link does not work. Sorry for the inconvenience.
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Utilities = Device Driver = 
Major Software Downloads
CardExchange Version 9 XP - Win 7, 8 and 10
Download CardExchange v9 88.52 MB 572 downloads
ID Image Version 2 (build 10) for Windows XP Only
ID Image v.2 XP Only 50.68 MB 300 downloads
ID Image Version 3 (build 87) for Windows XP Only
ID Image v.3 XP Only 68.12 MB 312 downloads
ID Image Version 4 (build 120) for XP and Windows 7
Download ID Image v4 47.38 MB 346 downloadsPrinter Drivers & Firmware
Driver - Evolis Premium Suite for Elypso-Primacy-Zenius
Evolis Premium Suite 44.42 MB 411 downloads
Firmware - Evolis Elypso - Primacy - Zenius
Download 1,063 KB 370 downloads
Driver - Zebra ZXP Series 7 Card Printer
Download ZXP 7 Driver 26.09 MB 475 downloads
Firmware - Zebra ZXP Series 7 Card Printer
Download ZXP 7 Firmware v.02.04.00 15.03 MB 373 downloads
Driver – Zebra ZXP Series 8 Card Printer v.4
Download ZXP 8 v.4 Driver 29.26 MB 306 downloadsPrinter Documentation
Evolis Primacy Card Printer User Guide
Download Primacy User Guide 7.14 MB 689 downloads
Evolis Zenius Card Printer Specs Sheet
Download Zenius Specs Sheet 8.86 MB 422 downloads
Evolis Zenius Card Printer User Guide
Download Zenius User's Guide 8.01 MB 410 downloads
Zebra ZXP Series 3 Card Printer User Guide
Download Zebra ZXP 3 User Guide 10.91 MB 421 downloads
Zebra ZXP Series 7 Card Printer Datasheet
Download ZXP 7 Datasheet 1.27 MB 334 downloads
Zebra ZXP Series 7 Card Printer User Guide
Download Zebra ZXP 7 User Guide 15.31 MB 408 downloads
Zebra ZXP Series 8 Card Printer Media Guide
Download ZXP 8 Media Guide 312.88 KB 385 downloads
Zebra ZXP Series 8 Card Printer
Download ZXP 8 User's Manual 911.88 KB 382 downloads
Zebra ZXP Series 8 Card Printer Specifications Sheet
Download ZXP 8 Specs Sheet 48.14 KB 395 downloads
Zebra ZXP Series 8 Card Printer FAQ Sheet
Download ZXP 8 FAQ Sheet 42.94 KB 401 downloads
Zebra P110i Card Printer User Guide
Download Zebra P110 User Guide 136.54 KB 389 downloads
Zebra P120i Card Printer User Guide
Download - Zebra P120i User Guide 146.83 KB 391 downloads
Zebra P330i Card Printer User Guide
Download P330i User Guide 288.73 KB 394 downloads
Zebra P330m Card Printer User Guide
Download Zebra P330m User Guide 288.73 KB 376 downloads
Zebra P430i Card Printer User Guide
Download P430i User Guide 269.62 KB 594 downloads
Zebra P630i Card Printer User Guide
Download Zebra P630i User's Guide 106.90 KB 364 downloads
Zebra P640i Card Printer User Guide
Download P640i User Guide 127.07 KB 369 downloadsPlastic Card Printers Download Pages
Evolis Plastic Card Printers Download Page
Download Complete Package (ALL FILES) 69.76 MB 396 downloads
Fargo Plastic Card Printers Download Page
Download Complete Package (ALL FILES) 138.61 KB 295 downloads
Zebra Plastic Card Printers Download Page
Download Complete Package (ALL FILES) 2.18 MB 317 downloadsDevice Drivers – Utilities – Software
Digital Persona Driver for ID Image
Download Driver 18.3md 185 downloads
Digital Persona RTE for CardExchange
Download Digital Persona RTE 22.15 MB 278 downloads
InPhoto Canon Software Utility
Download InPhoto Camera Software 30.03 MB 297 downloads
Topaz SigLite 1x5 Signature Capture Device Driver
Download Topaz Driver 3.61 MB 298 downloadsIf you cannot find what you’re looking for, please contact us. We’ll be happy to assist you!
