Online Support

Welcome to Total ID Solutions’ photo identification online support page. We have ‘live’ support five days a week from 8:30am to 5pm EST. If you need online support, please call of office at 866-TOTALID. Total ID Solutions prides itself on our prompt, courteous support from our knowledgeable support staff. If our technicians are on the phone, please be sure to leave a message, or fill out our online form and one of them will call you back ASAP.

NOTE: Our support team can use GoToAssist, GoToMeeting or Team Viewer, however, we prefer GoToAssist as it seems to work without any security issues.

IMPORTANT: We are in the process updating files and links. Please contact Total ID Solutions if the download link does not work. Sorry for the inconvenience.

Software = software download image   Printer Driver = driver download image   Firmware = firmware download image   Documents = document download image   Utilities = utility download image   Device Driver =

Major Software Downloads

Printer Drivers & Firmware

Printer Documentation


Plastic Card Printers Download Pages

Device Drivers – Utilities – Software

If you cannot find what you’re looking for, please contact us. We’ll be happy to assist you!




Total ID Solutions, Inc.

1330 Lloyd Road

Wickliffe, OH 44092





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